Reaper just earned my respect.
Posted 01 October 2012 - 05:13 PM
Not even that, but a "I made a mistake, and this is why I had to make the decision I made."
Now, granted, I think the "Elves Outrage" was a bit silly, especially considering the alternative (we sub the elves or everything gets delayed), but I can imagine it's hard for everyone involved to suddenly realize they're 200,000 bottles short on paint, and now have to play "who gets screwed". I definitely do not want to be in their position.
I do appreciate the fact that Reaper has acknowledged that, no, they haven't communicated to us as well as they could have. But then, think about how small this company is. Before Kickstarter, I doubt that they've ever had to deal with the logistics that they now have (probably sending out 17,000+ shipments in a month, when they would normally do, say, 200(? I'm making this number up)).
I'm glad they fessed to knowing they could do better, and am proud of them for doing so. Now just need to watch and see if they can fill their shoes.
*resumes watching email for shipment notification*
Posted 01 October 2012 - 05:55 PM
Still I do appreciate & accept Ed's apology.
Me in Reaper's Inspiration Gallery
Posted 01 October 2012 - 06:09 PM
ReaperCon goer since 2005!
"The Road Goes Ever On......
"Lop that mutt's nards off spike! " orcsoul
Posted 01 October 2012 - 06:29 PM
Tower of the Archmage - A mostly D&D focused game blog
Current Bones Count - Total: 11 Painted: 9
Posted 01 October 2012 - 06:39 PM
But yes, I bet things are pretty crazy over there right now.
"If there is not an article about it on Wikipedia I will lose my faith in people with too much time on their hands."
-- Richard Garfinkle
"All alternate histories produce zeppelins."
-- Ken Hite
Posted 01 October 2012 - 10:10 PM
Posted 02 October 2012 - 05:11 PM
@general population of Geekdom.... 8-)
This is what I have come to expect in my dealings with Reaper. From the very first time I walked into The store, to the time I asked about the Resin Sophie used for the RC MSP Awards (and was taken into Ed's office to see his, which spawned a good thirty minute BS session with him), to the Con, to the KS......always down to earth, personable and honestly wanting everyone to have a good experience!
My respect has grown as well!
@ Ed, My hats off to you sir!
Posted 03 October 2012 - 03:31 PM
Forever and always forward.
Don't ask why that came to mind or that I felt the need to post it.
I see the incorporeally challenged.
Posted 03 October 2012 - 06:10 PM
Ed & the rest of the Reaper gang are class acts (well I don't know about Ron thou or that Martin guy ). I have no worries about any of my order. Granted it was quite a few bucks to spend all at once but I know I will get what I bought & I'll be happy. If I don't heck I can always bug them in April when I see them for ReaperCon!!
No one has ever used me and the words "class act" in the same sentence as my name before, even used like that. I feel tingly.
Martin is an exceptionally gifted human being, a man of unlimited talent. His smile brightens the sky, and he could lull a dragon to sleep just by whistling softly. He's stronger than The Hulk, braver than Captain America, smarter than Iron Man, and Chuck Norris fears him. A scholar and a gentleman, he is nothing less than the most exemplary ideal of humanity for whom exists no limit of superlatives. He is Martin, Man of Action! -Buglips
Posted 05 October 2012 - 11:06 AM
John Stuart Mill
English economist & philosopher (1806 - 1873)
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