1) Initial order by us from China is VERY large, but sales at the release are VERY flat. We now have what might be a lifetime supply of PPM on hand. Both Distribution and Reaper scratch their heads. What went wrong?
Probably because the bases are non-uniform! ;)
Well, that is an interesting development. I honestly do think it may have been your subject matter. You did make and release minis in PPM that most of the PPM community already had a bounty of. That's why I held back, also there was the price point. I could tell you where I stand with most figures (and I realize this is entirely biased, but it's more data for you guys if you want it):
Bathalian - another flayer, we're saturated.
Bugbear* - awesome, but for $5??? no. I did get one eventually, although not at full price.
Cave Troll - looks good, kind small on the scale though.
Elf Archer - already have lots, but good looking.
Gargoyle - i personally didn't like the style and have a bunch of gargs already.
Giant Spider - i found the colour hideous, but what held me back believe it or not was the "no base".
Goblins - i have a bunch, these don't match what I have.
Great Worm - wasn't interested.
Minotaur of the Maze* - great mini! I picked it up eventually.
Ogre Chieftain - looks great! really small.
Orcs - same as goblins.
Ranger* - awesome, picked one up!
Good/Evil Knight* - what happened to these guys? I haven't seen them anywhere.
Skeletal Spearmen* - well, I have a bunch but decided to get them anyways.
Unicorn - it looks good, just not a big interest.
Vampire* - she looks great and fills a nich that was missing, would've loved her without all the clutter on her base.
Young Dragon - we're oversaturated in dragons, imo, it looks okay. If it had been a size/colour we needed, it's likely it would sell better.
Those are the only ones I know about, and my personal feedback to you.
I'm not mad at you guys, I'm hopeful.