Buy direct from Reaper or local Hobby/game shop?
Posted 10 April 2012 - 08:18 PM
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Posted 10 April 2012 - 10:25 PM
I live in Australia and only discover reaper last year I have only seen local stores stock GW. Anyway I was surprised to find my now local store listed as a stocker on the reaper web site, so I venture in and have a look. Looking around I could only see gw then I notice that the person looking after the shop is one of the 2 people playing card (one of the benefits of working in a games shop ok) I ask about reaper mini’s. I get told they are over in the other corner, I head over and behind the drinks fringe there is a rack of snack foods and on the same rack they have a hand full of reaper minis. I notice that the prices are about $10 over the price I can get on the web site but I want to support the local store so I pick one up.
At this point I go to pay and have to stand there as the person keeps playing his card game I was left standing there for 5 minutes till he told another person who turned up to sever me (who looked more like a rep in a suit not in the games shop top).
Not happy at all and a shame it is the only games store in town and I personally think it is a shame after the above and beyond I have expedients dealing direct with reaper
Posted 11 April 2012 - 10:59 AM
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Posted 11 April 2012 - 11:03 AM
Posted 11 April 2012 - 11:14 AM
With some companies, like Reaper, there is no reason to go through a distributor. Most of the time, the items will cost the store more and you run the risk of them not having things in stock. Reaper makes their metal figs on site so you don't have that issue. Even if the price is the same from the distributor as it is from Reaper, by going directly to Reaper, you allow them to make a better margin and make that company stronger.
After a gaming company gets to a certain product line size, the use of a distributor becomes less effective as they can't carry everything in sufficient quantities without hampering their cash flow. If a store is really serious in supporting the Reaper line, then they will go directly to the source.
Posted 11 April 2012 - 01:49 PM
As far as who is responsible for unfulfilled orders, I'd say less than 10% of the time is it the manufacturer; the vast majority of the time it's either a store who didn't order (or who had credit problems with the distributor) or a distributor in the same situation. Manufacturers are often bad about predicting release dates or reprint dates, but they tend to be pretty good about telling you when something is out of stock.
Posted 11 April 2012 - 04:38 PM
I've had a few cases where a mini isn't on the sales floor, only to have the workers hurry into the factory and come back with one.
However, before living here all my mini needs were satisfied by the online ordering process.
Posted 12 April 2012 - 02:02 AM
Posted 12 April 2012 - 05:56 AM
I am a big believer in brick and mortar stores, simply because while I CAN order online, I also enjoy the convenience and simple pleasure of going and wandering around the local game shops. You meet people, you see things you didn't know existed, and it's a neat way to socialize and exchange ideas. There is quite the local geek underground, and I'm glad to have it.
But FLGS are the hub of any local gaming scene. Support them, or lose them AND the real-life social networks they support.
That said, I also like ordering from Reaper when my FLGS can't or won't carry specific figures, or when they're sold out. My favorite local game store can't keep mouselings in stock. Chicks dig mouselings. Pay attention, there, Gene.
Posted 12 April 2012 - 07:07 AM
I will happily make the 1.5 hour trip to Reaper when I need to grab a good deal of mini's and such. Plus its fun to look around. My FLGS doesn't carry near the ammount of board games and MTG cards that Reaper always has on hand. If I am ordering an odd mini the FLGS doesn't have in stock I just get it online from Reaper and have it in a 2-3 days.
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Posted 12 April 2012 - 08:25 AM
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Posted 12 April 2012 - 08:42 AM
To me, that is a MUCH preferable option to a customer buying direct from us - it helps keep the community going and your FLGS in business. Sure, I want to sell you a mini, but I want a healthy community and hobby first and foremost. The healthier the system that supports our hobby is, the better for all of us that paint, collect, and game!
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Posted 12 April 2012 - 01:00 PM
You really don't want to be in the position of wishing you'd bought more from your FLGS after they go out of business.
Posted 13 April 2012 - 08:06 PM
For me it's online stores & Reaper, no local FLGS here.
I will admit the online stores are nice as most of them offer a percentage off + free shipping (depending on the store), which for me helps offset the in hand buying experience you get at LGS but I have no qualms shopping with Reaper. Fast, efficient service + occasionally get scribbles from people that I know at Reaper. What more could you ask for.
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