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Company InfoHistoryReaper Miniatures, Inc. is a leading hobby and adventure industry company. Our primarily focus is the design and manufacture of pewter miniature figurines, paint and accessories for hobbyist around the world. Reaper Miniatures was organized by four talented individuals who wanted to create, and be part of, a company that was both exciting and challenging. Founded in Ft Worth, Texas on July 4th 1992, Reaper Miniatures quickly established itself as a leader in pewter miniature design and production. From its inception, Reaper Miniatures has worked closely with artist, sculptors and writers to create a community of endless adventure for consumers around the world. As a company started in the true traditions of entrepreneurship, Reaper's future is certainly served well by its past.Ê Our company continues to derive significant benefit from its unparalleled reputation with consumers and the adventure game industry for high quality innovative products.
We work as hard today as we did when we began to maintain high quality, innovative products for our fans around the world. Return to top. Reaper Online PoliciesReturn Policy and QuestionsReaper Miniatures is dedicated to 100% customer satisfaction and are committed to providing you the best in world-class figurines and customer service. If you purchased your products directly from us, you may ship your purchase back within 30 days of receipt for any reason and you will be refunded 100% of your purchase price. Please include the original order number and your return address, and we'll get you taken care of. If you did not make your purchase directly from our store, exchanges and returns will have to be conducted with the business you purchased your Reaper product from. Whether you purchase from us directly or not, we will replace defective product for a new unit of the identical item. In these cases, please direct your queries to questions@reapermini.com. When shipping to us please remember to take whatever steps you feel are necessary to ensure your package arrives safely here at Reaper. We are not liable for any items lost or damaged during their return trip to us. For issues related to order problems, send all queries to: Kaitlyn Clark Phone: (940)484-6464 x104 Fax: (940) 484-0096 questions@reapermini.com For consumer returns, ship all packages to: Reaper Miniatures PO Box 293175 Lewisville, TX 75029 Shipping Information The current basic shipping and handling prices are as follows: Domestic US If you purchase up to $25.00 in retail, shipping costs $8.00 If you purchase up to $25.01 to $50.00 in retail, shipping costs $9.00 If you purchase up to $50.01 to $75.00 in retail, shipping costs $11.00 Over $75 and the shipping is free. Canada and Mexico If you purchase up to $25.00 in retail, shipping costs $10.00 If you purchase up to $25.01 to $50.00 in retail, shipping costs $12.00 If you purchase up to $50.01 to $75.00 in retail, shipping costs $14.00 If you purchase up to $75.01 to $100.00 in retail, shipping costs $16.00 If you purchase up to $100.01 to $150.00 in retail, shipping costs $19.00 If you purchase up to $150+ in retail, shipping costs $21.00 International If you purchase up to $25.00 in retail, shipping costs $16.00 If you purchase up to $25.01 to $50.00 in retail, shipping costs $20.00 If you purchase up to $50.01 to $75.00 in retail, shipping costs $24.00 If you purchase up to $75.01 to $100.00 in retail, shipping costs $28.00 If you purchase up to $100.01 to $150.00 in retail, shipping costs $32.00 If you purchase up to $150+ in retail, shipping costs $36.00 Reaper is not responsible for any taxes or fees levied by local customs officials. For Domestic US shipping: UPS methods are only available to US Residents in the contiguous United States with valid street addresses. Members of the non-contiguous states receive USPS priority unless UPS Next-Day Air or UPS 2-Day Air is selected. PO Boxes will be delivered USPS Priority. We ship UPS in the US, and either USPS Air Parcel Post or UPS WorldShip internationally. We fill orders in the next business day following placement, and we ship when we fill the orders. For Domestic deliveries, you can expect your package in 3-5 business days, in most cases. For International deliveries you can expect your package in 2-3 weeks, in most cases. Please see Question 2 regarding international shipments sent via the USPS. We ship UPS in the US, and UPS WorldShip Internationally. We fill orders in the next business day following placement, and we ship when we fill the orders. For Domestic deliveries, you can expect your package in 3-5 business days, in most cases. For International deliveries you can expect your package in 2-3 weeks, in most cases. We offer faster shipping options for US orders through UPS. Note: UPS ships Monday - Friday only. For instance: If you select two-day deleivery for an order placed on Thursday, we will fill it on Friday, and UPS will get it to you the following Tuesday off the next week. How do I place a mail order? Download this PDF, fill it out, and mail it to the address on the pdf itself. Reaper Order PDF Privacy Here at Reaper, we take your privacy very seriously. It is our policy to never sell or divulge personal information collected online to anyone. Fair Use Policies: Pictures, text, files, and all other resources found on this website may be used for non-commercial personal use only. Any usage of Reaper images or properties without express permission is prohibited. 
E-Mail & Contact InfoSo you need to get in touch with us and you don't know how? Well, you came to the right place.Let's get the low tech business out of the way first, then we shall move on to e-mail. Our Phone Number and Fax: Phone: (940) 484-MINI (6464) Fax: (940) 484-0096 Right. Now on to shipping. When shipping a package or correspondence to us via
Reaper Miniatures 9062 Teasley Ln. Denton, TX 76210 For
Reaper Miniatures PO Box 293175 Lewisville, TX 75029 Our Phone Number and Fax: Phone: (940) 484-MINI (6464) Fax: (940) 484-0096 For our return policy check here. While we're at it, here's all of the contact information for Reaper Miniatures for you folks over in Europe: Miniature Figurines Ltd. 1 - 5 Graham Road Southampton SO14 0AX Voice: 023 80220855 Fax: 023 80224493 Email Niel Leach: sales@miniaturefigurines.co.uk For email contact, here are some useful addresses:
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